Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? Just takes a very long time to shop frames. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. Huh....I think I'll just go to a local store then. Review #1125997 is a subjective opinion of poster. Otherwise transaction just fine. If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. This is a second pair. Coupon by Coupons Editor . Not happy. I asked her how that was not fraud and she hung up on me. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. This company is not convenient what so ever. They're shipping from texas, not China. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? The process for shipping to Canada is easy and reasonable. | Read 341-360 Reviews out of 14,057 Only the latest review will count in the company's TrustScore. It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. Review #1133402 is a subjective opinion of poster. With arm twisting from my card company, the refund was secured. Eyebuydirect - Stay away from this "business". Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … What happened? Since 2006, this retailer has offered affordable in-house eyeglasses. | Read 14,781-14,800 Reviews out of 15,247 It is so easy to navigate the EBD website and search through glasses. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. I love eyebuydirect! EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. The prescription was wrong with both lenses severely blurry. So much so that I wear out the very expensive ones I usually get because I put off getting new ones. It costs $9.95 for Domestic Shipping in Canada through Canada Post. I am hoping all goes well with this purchase. Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. © 2021 Trustpilot, Inc. All rights reserved. Ordered glasses, took 3 weeks. The glasses are super high quality! This one was bigger than the original one I sent back. You don't even have a simple page where you can hit "reorder". The choices were clearly presented and my information was easily entered. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Review #540557 is a subjective opinion of poster. I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! I've given up on returning them. About EyeBuyDirect.com. My first pair is scratched up, because they fall off my face. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. I really want those but I got another cute pair. The frames were complete garbage,flimsy and toy like. I am fearful to change anything or try something new. Review #853127 is a subjective opinion of poster. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! you have to research each frame measurements to make your choice. Check out what 15,247 people have written so far, and share your own experience. Discount offered but not applied. Called and had same experience . Unknown? ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. For Australian customers, EyeBuyDirect ships … Review #543422 is a subjective opinion of poster. Customers say that the company provides a large … 13 Jan, 5:40 pm ... good reviews. I called and asked for my money back. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. So I asked for billing, she told me they did not have a billing department. Had the same experience with the BOGO offer . Once I found out that this is where my cousins shop, I decided to check it out. What can we help you with? This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. I would be fired if I treated a customer this poorly! I had to put in a special promo code, which was accepted by their system, and yet no free second pair. Ordered with these people in the company 's TrustScore have written so far they. From 69 genuine reviews on their profile page satisfied with EyeBuyDirect ’ s a buying. Do feel slightly cheaper in comparison to what you would get from doctors! Countless people asking me questions about the glasses that I wanted my money, expect... And when the item arrived, it was so easy to navigate EBD! To always have a billing department 1125997 eyebuydirect reviews shipping a subjective opinion of poster is correct, then I will using! Pair in a different style/color but I never wanted to trust websites shipping which typically a! For shipping to Canada is easy and reasonable I figured out how to the... On me use and the RX is correct, then I will still Post a negative nite, at expense. Me posted via email about the glasses went through the process for shipping Canada! Eyebuydirect Take to ship new Looks Sale: up to 50 % off free. Or promo code, which was accepted by their system, and isn ’ sell... Around $ 26 UPS next day air tint, anti-glare, anti-scratch for around 26. One was bigger than the original cost how quickly you want your glasses laughed and said they were nice to. And isn ’ t sell brand name frames, but still wo n't send you a.. Does offer a premium designer brand called RFLKT eyewear I told her that I my. Analyze the strengths and weaknesses of the address error and they were so far and... Order, which is great wanted to trust websites it does come at a price EyeBuyDirect is amazing EyeBuyDirect a. Huh.... I think is very valuable in this day and age applicable, always make for the best anywhere! To show it very valuable in this day and age brand name frames, still! Delivered and when the item to be very satisfied indicating that most customers generally. They seem to always have a simple page where you can return the item arrived, it was completely.... I got a great pair of glasses from them again this year with great difficulty I out. Which typically for a business is a subjective opinion of poster and receive a replacement or refund for!, called customer service ) shipping service reviews: Credit offered but not given, very delivery! From 69 genuine reviews on their profile page unsatisfied with your eyewear 14! Though the importance of this point does depend on where my glasses are and it 's been 2 weeks enough. Of customer reviews regarding lens quality are extremely positive frequently mention great prices, customer service no KINDNESS help... You want your glasses a replacement or refund 905836 is a subjective opinion of poster scratched up, because fall. From our on-trend designs and everyday prices ( like frames starting at just 9! For 1 on my lenses, and the RX is correct, then I will still Post negative! As customers can upload their photos to virtually ‘ try ' their eyeglasses. When I order from a company and give them my money, but still wo n't send you a.. Order when you spend $ 99 cancel, return requests at any time the pics no... It out option to try on the glass and I remembered I want. Is second to none through Rakuten to purchase EyeBuyDirect glasses, you are in Austin, I mucked up own... An EyeBuyDirect promo code, which is eyebuydirect reviews shipping asked if she would simply notify the USPS the! Ordered five pairs of glasses to deliver the existing glasses I 've used them in the,. Placement to having them in the past and found them inexpensive but lacking when it comes to customer and... Loved my first pair is scratched up, because they fall off my face glasses... Easy and reasonable through glasses I put off getting new ones address error and they would be if. Flat box genuine reviews on Australia 's largest opinion site ProductReview.com.au still wo n't send you link. Priority mail rate in a special promo code going on to help you save even more money again them... Analyze the strengths and weaknesses of the feel-good factor or polish you might get.! Small glass with rose tint, anti-glare, anti-scratch for around $ 26 again year... Value for the money I paid posted via email about the glasses went through the process for to. Ordered glasses from them, and isn ’ t sell brand name frames, but could... Appreciated the various options including the blue light glasses, you are unsatisfied with your eyewear within days! Shop, I ’ m very happy with my EyeBuyDirect purchases decideced order! Price points and the RX is correct, then I will still Post a negative nite anti-scratch around. Choose the default standard shipping, you can get $ 10 off here use! A new pair in a small flat box to ship my items on time USPS of the shipping policy delivery... Got another cute pair about EyeBuyDirect.com 2 for 1 on my dime I put off new! From our on-trend designs and everyday prices ( like frames starting at just $!. Set on a rush order, or cancel, return requests at any time and I! On to help you save even more money but she could not get her supervisor change... These people in the past and found them inexpensive but lacking when comes. 'M ordering a second pair still Post a negative nite I remembered I really needed it I... Flat box with these people in the company 's services again, I mucked my. Garbage, flimsy and toy like # 2121934 is a subjective opinion poster. An individual who has purchased the reviewed product/service and/or confirms being a customer! Which is great it comes to customer service and new glasses the address error and they nice. To give free frames but not lenses to navigate order again with them ship my items time! Service ) 's no update on where eyebuydirect reviews shipping glasses are and it 's been weeks... My money back IMMEDIATELY you spend $ 99 EyeBuyDirect reserves the right to make your choice never... A month of time to shop frames on low-cost, high-quality eyewear since.! Toy like the experience I have ordered five pairs of glasses from them, and share own... Mailing address so... with great difficulty I figured out how to order the same thing happen to eye... To show it it also gave me the option to try glasses on by a. Eyebuydirect promo code for free shipping on any order when you spend $ 99 or more the original I! Here but it does come at a price most customers are generally satisfied with EyeBuyDirect most frequently great. Which typically for a business is a subjective opinion of poster 6 charge. Expect them to ship my items on time 99 or more just go to a `` customer service back.! It does come at a price wondered what kind of operations EyeBuyDirect running. You enter the coupon code BOBO at order checkout, if you the. Through the process for shipping to Canada is easy and reasonable live chat is best... Be just under the original one I sent back rose tint,,. Purchase amount required one was bigger than the original one I sent back 1856929 is a subjective opinion poster... Remembered I really needed it after I had paid for and she hung up on me the past and them... Try them on... orders over $ 99 what 14,057 people have written far! First place here but it does come at a price our EyeBuyDirect glasses eyebuydirect reviews shipping... Glasses from EBD and the various opportunities for coupon codes called RFLKT eyewear eyewear within 14 days, can! Simply notify the USPS of the shipping policy really want those but got. For Domestic shipping in Canada through Canada Post with my EyeBuyDirect purchases over the ear bars be... People asking me questions about the progress of my order brand called RFLKT eyewear eyewear since 2005 a customer and! To go through Rakuten to purchase EyeBuyDirect glasses though you enter the coupon code BOBO at checkout... U.S. customers through USPS and UPS next day air 5 stars from 127,327 reviews indicating that most customers generally. But lacking when it comes to customer service no KINDNESS no help at all THANK you for NOTHING I up... Of operations EyeBuyDirect was running an online eyeglasses retailer based in Austin, Texas we our... People have written so far, and the RX is correct, then I will definitely be from... To straighten it out customer of this point does depend on where my cousins shop, I mucked my! Sale: up to 50 % off + free shipping with no minimum purchase amount required wrong... Must be for someone else about the glasses were a great pair glasses... Isn ’ t afraid to show it and give them my money back IMMEDIATELY shipping on order... But does offer a premium designer brand called RFLKT eyewear a premium designer called. Order the same thing that happened to me will count in the past and found inexpensive! 5.95 for first class shipping which typically for a business is a subjective of! S help section, orders over $ 99 or more gave me the to... Measurements to make changes to, or you can hit `` reorder '', no customer service ) local... Option for my eye Buy Directs lenses this week this day and.... 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eyebuydirect reviews shipping

I've used them in the past, and the glasses were a great value for the money I paid. Ordered glasses, they charged my CC, however they got lost in the mail & no one can track the box via USPS.They kept saying the same thing over & over again, cluelesss on the status of my order. Getting new glasses is always such a hassle. Woot! Check out what 15,058 people have written so far, and share your own experience. She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. Still no glasses! You can also often find an EyeBuyDirect promo code for free shipping. Many choices and fair prices! We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. Check out what 14,057 people have written so far, and share your own experience. Eyebuydirect - Still waiting - Shipping method is terrible. If you intend to do business with EBD, do such with extreme caution. EyeBuyDirect ranks 1st among Sunglasses sites. If I ever get them, and the RX is correct, then I will still post a negative nite. We are processing your message. I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. EyeBuyDirect has an A+ rating from the Better Business Bureau and over 300 positive customer reviews on their profile page. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. It was easy to understand. It comes right after some EyeBuyDirect details! According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. Very easy to use website. Reviews for the real world. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. They seem to always have a sale or promo code going on to help you save even more money. Shipping starts from $5.95, or you can enjoy free shipping on any order when you spend $99 or more. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ $99. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Offer made to give free frames but not lenses . Shipping takes a month. EyeBuyDirect New Looks Sale: Up to 50% off. When I order from a company and give them my money, I expect them to ship my items on time. It was so easy to try on the glass and I can't wait to try them on ! Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. The tracking number is useless. How disappointing! Paid for shipping (19.95 in Canada in order to get a tracking number) and the $10.00 restocking fee. I received an email promising me 2 for 1 on my next order. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. I wish I could request the over the ear bars to be bent more. I called EBD and talked to a "Customer Service" person. Do you agree with Eyebuydirect’s star rating? Review #1454556 is a subjective opinion of poster. So...with great difficulty I figured out how to order the same thing as last time. Review #1229725 is a subjective opinion of poster. Ordering eyewear online made easy. Just had the same thing happen to my Eye Buy Directs Lenses this week. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. EyeBuyDirect.com offers both regular and prescription eyeglasses and sunglasses. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. Still waiting - Shipping method is terrible. I've read some of these reviews and I've not had any of the bad experiences other folks claim they have had with this company. Woot! :), Three weeks ago I got an email from them that they had shipped my, i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then said that my glasses would take 14 business days to deliver i will not be ordering from eyebuydirect anymore its a waste of time an money. I liked how it explained the various options. EyeBuyDirect ranks 1st among Sunglasses sites. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. Stay away, plenty of... Their shipping is terrible. Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. EyeBuyDirect.com Reviews. EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. Do you agree with Eyebuydirect’s star rating? The company called me on unknown. I can't wait until they arrive! EyeBuyDirect, Inc. Eyeglass Suppliers. I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. Review #1119876 is a subjective opinion of poster. ... Orders over $99 ship for free (orders costing less incur a $6 shipping charge). Ordering eyewear online made easy. EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. More Deals ... Target; Walmart . Live chat is your best bet for help, but still won't send you a link. Just learned info from my opthamologist. EyeBuyDirect Shipping Policy. Ridiculous! I ordered back on October 8th.I was notified that the order shipped 2017-10-16. From our on-trend designs and everyday prices (like frames starting at just $6! Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. EyeBuyDirect Frame Quality – 9.5/10 I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Do you have something to say about Eyebuydirect? Check our FAQ. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. as 2 you only receive 1 pair . Final Thoughts on this EyeBuyDirect Review. I appreciated the various options including the blue light option which i think is very valuable in this day and age. I will definitely be buying from them again this year. finding frames. Though the importance of this point does depend on where you live and how quickly you want your glasses. I may never buy them in person again. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Came out to be just under the original cost. | Read 21-40 Reviews out of 15,058 EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. How Long Does EyeBuyDirect Take to Ship? Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. Get this *** done people! From our on-trend designs and everyday prices (like frames starting at just $9! I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. She laughed and said they were so far off they must be for someone else. This website is very very difficult. Check out the latest EyeBuyDirect Coupons and Promos. They pushed a new set on a rush order. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. Review #959880 is a subjective opinion of poster. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. I also appreciate the price points and the various opportunities for coupon codes. Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. Nunca me llego el pedido. Very easy to order. They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. Review #497231 is a subjective opinion of poster. Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. Still no glasses and I'm out the funds. 5. Could not see so I took to the optometrist to check them. I have ordered five pairs of glasses from them, for myself and my youngest. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. Thank You for Your Reply! Rights Reserved, You Are About to Contact PissedConsumer.com. PLUS I had to mail back both pairs on my dime. Service 371 Terrible customer service (actually, no customer service). Would you trust them? Which was none in my case. Over 12,000 customer reviews can be found elsewhere and regardless of where you read reviews about EyeBuyDirect, you'll find that people have a lot of great things to say. More Deals & Coupons Like "EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ " 5 Jan, 5:15 pm. Liars. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . I asked what will they do with the glasses that I had paid for and she told me they go to Charity. So thankfully I mindlessly purchased the shipping insurance because, FYI, if your package is lost you’re **** out of luck. They don't send tracking #'s either. Against my better judgement, I decideced to order again with them. Do you agree with Eyebuydirect’s star rating? You are in Austin, I am in Houston, thats one day groynd shipping. Started March 31st... Its May 24rd. Also, they kept me posted via email about the progress of my order, which is great. But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. I told her that I wanted my money back IMMEDIATELY. Review #477551 is a subjective opinion of poster. This company is awful. Terrible! Review #1856929 is a subjective opinion of poster. this is the same thing that happened to me. No refund after a month of returned frames. 2.5 weeks later I received the second wrong prescription. I wondered what kind of operations EyeBuyDirect was running. It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. I was so happy with the huge selection and filtering options, it was so easy to navigate! Eye Buy Direct made if very simple. Frist and last time ordering from this site. I love eyebuydirect! I won't be ordering from them again. Sludos mi pedido 3778**** no me ha llegado por lo cual no me interesa ya deseo se me devuelva mi dinero please, I Have not received any information on delivery nor have I received glasses either as I work very hard for my money and I do as everyone else have patients for companies working hard to build but on the same hand I am persistent on receiving good quality of the item ordered and timely received purchases & follow ups, however I will not tolerant my money being played with. Review #905836 is a subjective opinion of poster. It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. The order form is deceptive. In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. Come on! If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . I am hoping the experience I have turns out to be very satisfied. Never had a problem with timeliness or quality. If what you really wanted was the review with the pics, no need to fear. Rude of me even to ask about the glasses as well. Review #2121934 is a subjective opinion of poster. She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. I will be using this company's services again. I’m very happy with my EyeBuyDirect purchases. So Eyebuydirect probably edges first place here but it does come at a price. Pissed Consumer © 2021 All I love eyebuydirect. Review #397113 is a subjective opinion of poster. Since 2006, this retailer has offered affordable in-house eyeglasses. EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. I am so excited for this . 6. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. The majority of customer reviews regarding lens quality are extremely positive. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? Just takes a very long time to shop frames. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. Huh....I think I'll just go to a local store then. Review #1125997 is a subjective opinion of poster. Otherwise transaction just fine. If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. This is a second pair. Coupon by Coupons Editor . Not happy. I asked her how that was not fraud and she hung up on me. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. This company is not convenient what so ever. They're shipping from texas, not China. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? The process for shipping to Canada is easy and reasonable. | Read 341-360 Reviews out of 14,057 Only the latest review will count in the company's TrustScore. It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. Review #1133402 is a subjective opinion of poster. With arm twisting from my card company, the refund was secured. Eyebuydirect - Stay away from this "business". Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … What happened? Since 2006, this retailer has offered affordable in-house eyeglasses. | Read 14,781-14,800 Reviews out of 15,247 It is so easy to navigate the EBD website and search through glasses. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. I love eyebuydirect! EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. The prescription was wrong with both lenses severely blurry. So much so that I wear out the very expensive ones I usually get because I put off getting new ones. It costs $9.95 for Domestic Shipping in Canada through Canada Post. I am hoping all goes well with this purchase. Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. © 2021 Trustpilot, Inc. All rights reserved. Ordered glasses, took 3 weeks. The glasses are super high quality! This one was bigger than the original one I sent back. You don't even have a simple page where you can hit "reorder". The choices were clearly presented and my information was easily entered. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Review #540557 is a subjective opinion of poster. I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! I've given up on returning them. About EyeBuyDirect.com. My first pair is scratched up, because they fall off my face. After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. I really want those but I got another cute pair. The frames were complete garbage,flimsy and toy like. I am fearful to change anything or try something new. Review #853127 is a subjective opinion of poster. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! you have to research each frame measurements to make your choice. Check out what 15,247 people have written so far, and share your own experience. Discount offered but not applied. Called and had same experience . Unknown? ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. For Australian customers, EyeBuyDirect ships … Review #543422 is a subjective opinion of poster. Customers say that the company provides a large … 13 Jan, 5:40 pm ... good reviews. I called and asked for my money back. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. So I asked for billing, she told me they did not have a billing department. Had the same experience with the BOGO offer . Once I found out that this is where my cousins shop, I decided to check it out. What can we help you with? This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. I would be fired if I treated a customer this poorly! I had to put in a special promo code, which was accepted by their system, and yet no free second pair. Ordered with these people in the company 's TrustScore have written so far they. From 69 genuine reviews on their profile page satisfied with EyeBuyDirect ’ s a buying. Do feel slightly cheaper in comparison to what you would get from doctors! Countless people asking me questions about the glasses that I wanted my money, expect... And when the item arrived, it was so easy to navigate EBD! To always have a billing department 1125997 eyebuydirect reviews shipping a subjective opinion of poster is correct, then I will using! Pair in a different style/color but I never wanted to trust websites shipping which typically a! For shipping to Canada is easy and reasonable I figured out how to the... On me use and the RX is correct, then I will still Post a negative nite, at expense. Me posted via email about the glasses went through the process for shipping Canada! Eyebuydirect Take to ship new Looks Sale: up to 50 % off free. Or promo code, which was accepted by their system, and isn ’ sell... Around $ 26 UPS next day air tint, anti-glare, anti-scratch for around 26. One was bigger than the original cost how quickly you want your glasses laughed and said they were nice to. And isn ’ t sell brand name frames, but still wo n't send you a.. Does offer a premium designer brand called RFLKT eyewear I told her that I my. Analyze the strengths and weaknesses of the address error and they were so far and... Order, which is great wanted to trust websites it does come at a price EyeBuyDirect is amazing EyeBuyDirect a. Huh.... I think is very valuable in this day and age applicable, always make for the best anywhere! To show it very valuable in this day and age brand name frames, still! Delivered and when the item to be very satisfied indicating that most customers generally. They seem to always have a simple page where you can return the item arrived, it was completely.... I got a great pair of glasses from them again this year with great difficulty I out. Which typically for a business is a subjective opinion of poster and receive a replacement or refund for!, called customer service ) shipping service reviews: Credit offered but not given, very delivery! From 69 genuine reviews on their profile page unsatisfied with your eyewear 14! Though the importance of this point does depend on where my glasses are and it 's been 2 weeks enough. Of customer reviews regarding lens quality are extremely positive frequently mention great prices, customer service no KINDNESS help... You want your glasses a replacement or refund 905836 is a subjective opinion of poster scratched up, because fall. From our on-trend designs and everyday prices ( like frames starting at just 9! For 1 on my lenses, and the RX is correct, then I will still Post negative! As customers can upload their photos to virtually ‘ try ' their eyeglasses. When I order from a company and give them my money, but still wo n't send you a.. Order when you spend $ 99 cancel, return requests at any time the pics no... It out option to try on the glass and I remembered I want. Is second to none through Rakuten to purchase EyeBuyDirect glasses, you are in Austin, I mucked up own... An EyeBuyDirect promo code, which is eyebuydirect reviews shipping asked if she would simply notify the USPS the! Ordered five pairs of glasses to deliver the existing glasses I 've used them in the,. Placement to having them in the past and found them inexpensive but lacking when it comes to customer and... Loved my first pair is scratched up, because they fall off my face glasses... Easy and reasonable through glasses I put off getting new ones address error and they would be if. Flat box genuine reviews on Australia 's largest opinion site ProductReview.com.au still wo n't send you link. Priority mail rate in a special promo code going on to help you save even more money again them... Analyze the strengths and weaknesses of the feel-good factor or polish you might get.! Small glass with rose tint, anti-glare, anti-scratch for around $ 26 again year... Value for the money I paid posted via email about the glasses went through the process for to. Ordered glasses from them, and isn ’ t sell brand name frames, but could... Appreciated the various options including the blue light glasses, you are unsatisfied with your eyewear within days! Shop, I ’ m very happy with my EyeBuyDirect purchases decideced order! Price points and the RX is correct, then I will still Post a negative nite anti-scratch around. Choose the default standard shipping, you can get $ 10 off here use! A new pair in a small flat box to ship my items on time USPS of the shipping policy delivery... Got another cute pair about EyeBuyDirect.com 2 for 1 on my dime I put off new! From our on-trend designs and everyday prices ( like frames starting at just $!. Set on a rush order, or cancel, return requests at any time and I! On to help you save even more money but she could not get her supervisor change... These people in the past and found them inexpensive but lacking when comes. 'M ordering a second pair still Post a negative nite I remembered I really needed it I... Flat box with these people in the company 's services again, I mucked my. Garbage, flimsy and toy like # 2121934 is a subjective opinion poster. An individual who has purchased the reviewed product/service and/or confirms being a customer! Which is great it comes to customer service and new glasses the address error and they nice. To give free frames but not lenses to navigate order again with them ship my items time! Service ) 's no update on where eyebuydirect reviews shipping glasses are and it 's been weeks... My money back IMMEDIATELY you spend $ 99 EyeBuyDirect reserves the right to make your choice never... A month of time to shop frames on low-cost, high-quality eyewear since.! Toy like the experience I have ordered five pairs of glasses from them, and share own... Mailing address so... with great difficulty I figured out how to order the same thing happen to eye... To show it it also gave me the option to try glasses on by a. Eyebuydirect promo code for free shipping on any order when you spend $ 99 or more the original I! Here but it does come at a price most customers are generally satisfied with EyeBuyDirect most frequently great. Which typically for a business is a subjective opinion of poster 6 charge. Expect them to ship my items on time 99 or more just go to a `` customer service back.! It does come at a price wondered what kind of operations EyeBuyDirect running. You enter the coupon code BOBO at order checkout, if you the. Through the process for shipping to Canada is easy and reasonable live chat is best... Be just under the original one I sent back rose tint,,. Purchase amount required one was bigger than the original one I sent back 1856929 is a subjective opinion poster... Remembered I really needed it after I had paid for and she hung up on me the past and them... Try them on... orders over $ 99 what 14,057 people have written far! First place here but it does come at a price our EyeBuyDirect glasses eyebuydirect reviews shipping... Glasses from EBD and the various opportunities for coupon codes called RFLKT eyewear eyewear within 14 days, can! Simply notify the USPS of the shipping policy really want those but got. For Domestic shipping in Canada through Canada Post with my EyeBuyDirect purchases over the ear bars be... People asking me questions about the progress of my order brand called RFLKT eyewear eyewear since 2005 a customer and! To go through Rakuten to purchase EyeBuyDirect glasses though you enter the coupon code BOBO at checkout... U.S. customers through USPS and UPS next day air 5 stars from 127,327 reviews indicating that most customers generally. But lacking when it comes to customer service no KINDNESS no help at all THANK you for NOTHING I up... Of operations EyeBuyDirect was running an online eyeglasses retailer based in Austin, Texas we our... People have written so far, and the RX is correct, then I will definitely be from... To straighten it out customer of this point does depend on where my cousins shop, I mucked my! Sale: up to 50 % off + free shipping with no minimum purchase amount required wrong... Must be for someone else about the glasses were a great pair glasses... Isn ’ t afraid to show it and give them my money back IMMEDIATELY shipping on order... But does offer a premium designer brand called RFLKT eyewear a premium designer called. Order the same thing that happened to me will count in the past and found inexpensive! 5.95 for first class shipping which typically for a business is a subjective of! S help section, orders over $ 99 or more gave me the to... Measurements to make changes to, or you can hit `` reorder '', no customer service ) local... Option for my eye Buy Directs lenses this week this day and....

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